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SlotFlo Yardım ve SSS

SlotFlo rezervasyon sayfaları, işletme sahibi kurulumu, müşteriler, personel, müşteriler, faturalandırma, gizlilik, yerelleştirme, mobil QR, APIs ve yapay zekaya hazır özellikler hakkında doğrudan yanıtlar.

Ürün temelleri

SlotFlo nedir?

SlotFlo is online booking software for service businesses. It gives you a public booking page for clients and an owner workspace for services, staff or resources, working hours, bookings, clients and daily schedule management.

SlotFlo kimin içindir?

SlotFlo is built for appointment-based service businesses such as barbershops, salons, beauty studios, tattoo studios, small clinics and similar teams. It fits businesses where clients need to choose a service, a person or resource, a date and an available time.

SlotFlo bir pazaryeri mi?

No. SlotFlo is not a marketplace. Your business gets its own booking page and workspace. Clients book with your business, not through a shared public marketplace.

SlotFlo manuel rezervasyon mesajlarıyla hangi sorunu çözüyor?

SlotFlo reduces manual booking messages. Instead of asking clients back and forth about services, dates and available times, you publish a booking page where they choose from real available slots.

Acil durumlar veya acil tıbbi ihtiyaçlar için SlotFlo kullanmalı mıyım?

No. SlotFlo should not be used for emergencies, urgent regulated care or situations where immediate human response is required.

İş türleri ve kullanım örnekleri

SlotFlo'ı bir salon için kullanabilir miyim?

Yes. Salons can use SlotFlo when clients need to choose a service, provider or resource, date and available appointment time.

SlotFlo'ı berber dükkanı için kullanabilir miyim?

Yes. Barbershops can use SlotFlo for bookable services, staff or chairs, working hours and client appointment scheduling.

SlotFlo'ı dövme stüdyosu için kullanabilir miyim?

Yes. Tattoo studios can use SlotFlo for appointment requests and scheduled sessions, as long as the business controls service details, availability and follow-up with clients.

SlotFlo'ı bir klinik için kullanabilir miyim?

Small clinics can use SlotFlo for ordinary appointment scheduling where appropriate. SlotFlo must not be used for urgent regulated care, emergencies or any situation that needs immediate clinical response.

Başka bir randevuya dayalı hizmet işi için SlotFlo kullanabilir miyim?

Yes, if the business is appointment-based and clients need to choose a service, bookable person or resource, date and available time.

Herkese açık rezervasyon sayfası

SlotFlo rezervasyon sayfası nedir?

A SlotFlo booking page is the public page your business shares with clients so they can choose services and available appointment times.

Müşteri hizmetler, rezervasyon birimleri, tarihler, saatler ve işletme rezervasyon bilgileri hakkında ne görür?

Customers see the booking information the business publishes, such as services, bookable units, dates, available times and the details needed to complete a booking.

Rezervasyon bağlantısını paylaşabilir miyim?

Yes. Once setup is ready, you can share the booking link directly with clients from your website, social profiles, messages or other business channels.

Herkese açık rezervasyon sayfaları Google tarafından dizine ekleniyor mu?

Public booking pages are intended for direct client booking, not as SEO pages. Demo and private booking surfaces should remain noindex, and booking pages must not expose customer data in metadata or search files.

Rezervasyon sayfası özelleştirmesini özelleştirebilir miyim?

The core public booking page is included. Deeper customization depends on the selected plan and enabled features.

Müşteri rezervasyon akışı

Müşteri nasıl randevu alır?

A customer chooses a service, staff member or resource, date and available time, then enters contact details and optional notes. The business sees the booking in the owner workspace.

Müşteri rezervasyonu için hangi ayrıntılar toplanır?

The booking flow collects the contact and booking details needed by the business, such as name, email or phone when requested, selected service, time and optional notes.

Müşteriler kategoriyi, hizmeti, rezervasyon birimini, tarihi ve saati seçebilir mi?

Yes. Customers choose from the categories, services, staff or resources and available times that the business has configured.

Rezervasyon onaylanırsa ne olur?

After confirmation, the appointment appears in the owner workspace. Email confirmation or a manage link can be sent when the configured booking communication supports it.

Rezervasyon sayfası kullanılamıyorsa ne yapmalıyım?

The customer should check that the link is correct, try again later or contact the business directly. Private booking tokens or customer details should not be posted publicly for help.

Bağlantıyı, iptali ve yeniden planlamayı yönetin

Güvenli yönetim bağlantısı nedir?

A secure manage link is a private link for a specific booking. It can let a customer view, cancel or reschedule that booking when the business rules allow it.

Müşteriler bir rezervasyonu iptal edebilir mi?

Customers can cancel through the manage flow only when cancellation is enabled and the booking state allows it. Otherwise they should contact the business.

Müşteriler bir rezervasyonu yeniden planlayabilir mi?

Customers can reschedule through the manage flow when the business allows rescheduling and another suitable slot is available.

Yönetim bağlantıları neden özel?

Manage links are private because they give access to a specific booking. They should be shared only with the customer or business users who need them.

Rezervasyon yönetimi belirteçleri aramada görünmeli mi?

No. Booking manage tokens should not appear in search results, metadata, sitemap files, public content or support screenshots.

Sahip kurulumu

Bir işletme sahibi kurulum için neyi yapılandırabilir?

Owners can configure the business profile, location, services, categories, staff or bookable resources, working hours and public booking link. The owner workspace also handles bookings, clients, staff access, billing and advanced plan-gated features.

İşletme profilini ve konumunu nasıl ayarlarım?

Set the business name, location and public details before sharing the booking page so clients understand which business they are booking with.

Hizmetleri ve kategorileri nasıl ayarlarım?

Add categories and services with the details clients need, then connect them to the right staff or bookable resources and availability rules.

Çalışma saatlerini ve müsaitlik durumunu nasıl ayarlayabilirim?

Set regular working hours and any blocked dates or time off so SlotFlo can show only times the business intends to offer.

Rezervasyon bağlantısını ne zaman paylaşmalıyım?

Share the booking link after the business profile, services, bookable units and working hours have been checked in the owner workspace.

Hizmetler, kategoriler, kaynaklar ve personel

Hizmetler, kaynaklar ve personel arasındaki fark nedir?

A service is what the client books. A bookable unit is who or what delivers it, such as a staff member, room, chair, table or other resource.

Personel davet edebilir miyim?

Staff access is managed from the owner workspace where enabled. Owners should invite only people who need workspace access and give them the appropriate role.

Personel erişimini sınırlayabilir miyim?

Staff access should be limited by role and workspace permissions where those controls are available, so users only see the tools they need.

Personel veya kaynak adlarını gizleyebilir miyim?

Public names should match the business setup. If a business does not want to show a personal name, it can use an appropriate resource or display name where configuration allows it.

Personel ve kaynak terminolojisi yapılandırılabilir mi?

The business can model bookable units as people or resources depending on how appointments are delivered. Public wording should stay clear for clients.

Takvim ve kullanılabilirlik

Kullanılabilirlik nasıl hesaplanır?

Availability is based on configured services, bookable units, working hours, blocked time and existing bookings. Customers should only see slots that match those rules.

Personel takvimi nedir?

A staff calendar is a workspace view of appointments for a specific staff member or bookable unit, helping the business manage the day.

SlotFlo engellenen tarihleri ve izin saatlerini içeriyor mu?

SlotFlo supports blocking time through availability setup so holidays, time off or unavailable periods are not offered as bookable slots.

Slot mevcut değilse ne olur?

If no slot is available, the customer should choose another date, time, service or bookable unit, or contact the business.

Başka biri aynı slotu rezerve ederse ne olur?

SlotFlo checks availability during booking. If another customer takes the same slot first, the later customer should choose a different available time.

İstemciler ve CRM

SlotFlo, CRM istemcisini içeriyor mu?

SlotFlo includes client records for booking operations. Deeper CRM workflows, import and export are plan-sensitive capabilities.

Müşteri kayıtları için hangi ayrıntılar toplanıyor?

Client records can include booking contact details and appointment history needed for operations. They must not be exposed in public metadata or indexing files.

SlotFlo ziyaret geçmişini içeriyor mu?

Visit history is tied to bookings and client records where available, so the business can understand past appointments without exposing them publicly.

İstemcileri içe aktarabilir miyim?

Client import is a plan-sensitive capability and depends on the supported tooling and format. It should not be treated as a guaranteed one-click migration from every old system.

Müşteri verilerini dışa aktarabilir miyim?

Client export is plan-sensitive and depends on enabled capabilities. Exported data should be handled carefully because it can contain customer contact details.

Bildirimler ve hatırlatıcılar

SlotFlo e-posta onayları gönderiyor mu?

SlotFlo can send email-based booking communication where configured, including confirmations. The on-screen booking result remains important if email delivery is delayed or unavailable.

SlotFlo yönetim bağlantılarını e-postayla gönderiyor mu?

Manage links can be delivered by email where configured. Because they access a specific booking, customers should keep those links private.

SlotFlo, SMS hatırlatıcıları gönderiyor mu?

SMS reminders are not currently public launch claims. Do not rely on them unless they are explicitly enabled for your plan or configuration.

SlotFlo push hatırlatıcıları gönderiyor mu?

Push reminders are not currently public launch claims. Do not rely on them unless they are explicitly enabled for your plan or configuration.

E-posta onayı kullanılamıyorsa ne olur?

If booking email is unavailable, the customer should use the on-screen result and contact the business if they need confirmation. The business can still review bookings in the workspace.

Fiyatlandırma, deneme ve faturalandırma

7 günlük deneme nedir?

Start with a 7-day free trial. Card required. Paid billing starts automatically unless you cancel before the trial ends.

Deneme için kart gerekli mi?

A card is required to start the 7-day trial. Paid billing starts automatically after the trial unless you cancel before the trial ends.

Bir planı iptal edebilir miyim?

Yes. Cancel before the trial ends to avoid the first paid subscription charge. If you cancel after a paid period starts, access remains active until the end of the current billing period. Subscription charges are not automatically refundable after payment. Cancellation stops future renewals but does not refund the current billing period, unless required by law. SlotFlo may issue a voluntary refund through support at its sole discretion. Where a voluntary refund is not legally required, non-refundable Stripe or other payment processing fees may be deducted where legally permitted.

SlotFlo faturaları içeriyor mu?

Subscription invoices and billing management depend on the Stripe-backed billing flow. Client appointment invoicing is not currently a public product claim.

SlotFlo randevu ödemelerini veya depozitoları içeriyor mu?

Appointment payments and deposits are not currently a public SlotFlo product claim. SlotFlo billing is for your software subscription.

Plan sınırına ulaşılırsa ne olur?

If a plan limit is reached, the business may need to reduce usage, change configuration or move to a plan that includes the needed capability. The pricing page shows plan limits.

Gizlilik ve güvenlik

Aramada müşteri adları, e-postaları, telefonları, notları veya rezervasyon jetonları görünmeli mi?

No. Customer names, emails, phone numbers, notes and booking tokens must not appear in public search metadata, sitemap files or structured data.

Sahip ve platform rotaları Google tarafından dizine ekleniyor mu?

Owner and platform routes are private workspace surfaces. They require the correct account access and are not public SEO pages.

Rezervasyon sayfalarını yönetme Google tarafından dizine ekleniyor mu?

Manage booking pages are private token-based surfaces for specific bookings. They should remain outside public search and sitemap output.

API yanıtları Google tarafından dizine ekleniyor mu?

Runtime API responses are not public marketing pages. API access must be authenticated and scoped where it exposes protected business or customer data.

Demo rezervasyon sayfaları Google tarafından dizine ekleniyor mu?

Demo booking pages should remain noindex, and the demo workspace must stay auth-gated. Demo surfaces should not become anonymous public access points.

Diller ve yerelleştirme

Hangi diller destekleniyor?

SlotFlo has localized public UI across the supported system locales. Translation depth can vary by surface, so launch-critical copy should be checked before ads.

Hangi indekslenebilir başlatma dilleri destekleniyor?

Only approved launch locales should be indexable. Other localized routes can render but should remain noindex until product approval.

Hukuki sayfalar çevriliyor mu?

Legal pages are available through localized public routes. Legal wording should stay aligned with the approved source text and should not be rewritten casually.

Rezervasyon sayfaları çevriliyor mu?

Booking pages can render localized interface text where the locale is supported. Business-entered service names and descriptions depend on what the business provides.

SlotFlo Arapça sağdan sola düzeni içeriyor mu?

Arabic uses right-to-left layout support in the public UI where enabled. It should still be checked visually before launch campaigns.

Mobil ve QR tarama

Mobil uygulama mevcut mu?

A broad public app-store mobile app is not a current launch claim. Use the web workspace and only rely on mobile-specific flows that are explicitly enabled.

SlotFlo, QR taramayı içeriyor mu?

QR scanning is an advanced or plan-gated capability where enabled. It should not be presented as available to every customer by default.

Rezervasyon QR kodlarını tarayabilir miyim?

Staff QR scanning depends on the enabled mobile or QR workflow and the user's permissions. It is not a standalone public promise for every plan.

Mobil QR tarama planına bağlı tarama mevcut mu?

Mobile and QR flows are advanced or plan-gated where enabled. The pricing page and workspace configuration should define what is available.

Bir iOS uygulaması mevcut mu?

No confirmed public iOS release should be assumed from the FAQ. Do not rely on an iOS app unless SlotFlo explicitly announces that release.

AI, API ve acenteye hazır rezervasyon

AI rezervasyonu mevcut mu?

Fully autonomous public AI booking is not a public launch claim. Any automated booking workflow must respect permissions, availability, business configuration and plan limits.

AI Assistant beta nedir?

The AI assistant is a beta capability where enabled. It is assistive and should not be treated as a guaranteed replacement for business review or customer support.

SlotFlo API ve aracı odaklı altyapıya sahip mi?

SlotFlo includes controlled API surfaces for authorized business automation. API access is authenticated, scoped and plan-sensitive.

Human API ve Agent API arasındaki fark nedir?

The Human API is for owner-authorized business automation. The Agent API is separate and designed for permissioned automated booking workflows such as availability checks and booking orchestration.

Agent API botlar ve yapay zeka aracıları için mi tasarlandı?

SlotFlo is agent-ready by design. In addition to human-facing owner tools, SlotFlo includes controlled API surfaces for automation and a separate Agent API designed for bots and AI agents. The Agent API is intended for permissioned booking workflows such as availability discovery, booking orchestration, and integration handoffs without scraping customer-facing pages. Runtime API access is authenticated, scoped, and not exposed as crawlable public content. The Agent API is designed for bots and AI agents that have permission to work with booking workflows.

Acenteler rezervasyon sayfalarını kazımadan SlotFlo kullanabilir mi?

Yes. Agent workflows should use controlled SlotFlo API and discovery surfaces instead of scraping customer-facing booking pages.

SlotFlo API uç noktaları genele açık mı ve kimlik doğrulaması yapılmamış mı?

No. SlotFlo runtime API endpoints are not open unauthenticated public booking APIs. Public discovery files can describe the platform, but protected operations require scoped access.

Agent API otomatik olarak randevu alabilir mi?

The Agent API can support permissioned booking orchestration where enabled, but fully autonomous public AI appointment booking is not a public launch claim.

API iş akışlarındaki müşteri verileri nasıl korunur?

Customer data in API workflows must be protected by authentication, scope, permissions and tenant boundaries. It should not appear in public agent documents or SEO output.

Temsilciler SlotFlo'ın genel keşif dosyalarını nereden öğrenebilirler?

Agents can learn public platform boundaries from /llms.txt, /llms-full.txt and /agent-api.txt. Protected API details still require authorized access.

Agent API erişim planına bağlı mı?

Agent API access is plan-sensitive or configuration-gated. Businesses should not assume access unless it is enabled for their plan or account.

Yapay zeka asistanı Agent API ile aynı mı?

No. The AI assistant and Agent API are separate concepts. The AI assistant is a beta capability where enabled. The Agent API is designed for permissioned automated booking workflows such as availability checks and booking orchestration. The Human API is for owner-authorized business automation. The Agent API is separate from the human-facing workspace and is not an open unauthenticated API. Runtime access can be signed, scoped, and plan-gated or enabled by configuration. Public discovery for agents should use /llms.txt, /llms-full.txt, and /agent-api.txt. /api/* endpoints are runtime APIs, not crawlable public documentation pages. SlotFlo does not claim fully autonomous public web-chat booking.

Taşıma, içe aktarma ve dışa aktarma

İstemcileri içe aktarabilir miyim?

Client import is available only where supported by the plan and tooling. The business should validate formats and data quality before relying on an import.

Müşteri verilerini dışa aktarabilir miyim?

Client data export is plan-sensitive and should be handled as sensitive business data. Exports should be stored and shared carefully.

Hangi içe aktarma formatları destekleniyor?

Supported import formats depend on the enabled tooling. SlotFlo should not promise unsupported formats or automatic migration from every legacy product.

Bir e-tablodan geçebilir miyim?

Moving from a spreadsheet may be possible through supported import workflows, but it should be checked against the actual data format and plan capabilities.

SlotFlo veri taşınabilirliğini içeriyor mu?

Data portability depends on supported exports, plan capabilities and legal obligations. SlotFlo should not promise lossless migration for every workflow.

Sorun giderme

Ödeme kullanılamıyorsa ne yapmalıyım?

If checkout is unavailable, try again later and contact SlotFlo support if the issue continues. Do not share card details or private billing information in public channels.

Rezervasyon sayfası kullanılamıyorsa ne yapmalıyım?

If a booking page is unavailable, check the link and contact the business directly. The business owner can verify the booking page and availability setup.

Müsaitlik durumu gösterilmezse ne yapmalıyım?

If no availability is shown, try another service, date, time or bookable unit. The business can review working hours, blocked time and existing bookings.

Bir yönetim bağlantısı çalışmazsa ne yapmalıyım?

If a manage link does not work, use the latest link from the booking flow or email and contact the business. Do not post private booking links publicly.

Yardıma ihtiyacım olursa ne yapmalıyım?

Contact the business for appointment-specific questions. Contact SlotFlo support for software, billing or account issues related to the SlotFlo product.