Què és SlotFlo?
SlotFlo is online booking software for service businesses. It gives you a public booking page for clients and an owner workspace for services, staff or resources, working hours, bookings, clients and daily schedule management.
Preguntes freqüents
SlotFlo Ajuda i PMF
Respostes directes sobre pàgines de reserves de SlotFlo, configuració del propietari, clients, personal, clients, facturació, privadesa, localització, QR, APIs mòbils i funcions preparades per IA.
Conceptes bàsics del producte
Per a qui va SlotFlo?
SlotFlo is built for appointment-based service businesses such as barbershops, salons, beauty studios, tattoo studios, small clinics and similar teams. It fits businesses where clients need to choose a service, a person or resource, a date and an available time.
SlotFlo és un mercat?
No. SlotFlo is not a marketplace. Your business gets its own booking page and workspace. Clients book with your business, not through a shared public marketplace.
Quin problema resol SlotFlo amb els missatges de reserva manual?
SlotFlo reduces manual booking messages. Instead of asking clients back and forth about services, dates and available times, you publish a booking page where they choose from real available slots.
He d'utilitzar SlotFlo per a emergències o necessitats mèdiques urgents?
No. SlotFlo should not be used for emergencies, urgent regulated care or situations where immediate human response is required.
Tipus de negoci i casos d'ús
Puc utilitzar SlotFlo per a un saló?
Yes. Salons can use SlotFlo when clients need to choose a service, provider or resource, date and available appointment time.
Puc utilitzar SlotFlo per a una barberia?
Yes. Barbershops can use SlotFlo for bookable services, staff or chairs, working hours and client appointment scheduling.
Puc utilitzar SlotFlo per a un estudi de tatuatges?
Yes. Tattoo studios can use SlotFlo for appointment requests and scheduled sessions, as long as the business controls service details, availability and follow-up with clients.
Puc utilitzar SlotFlo per a una clínica?
Small clinics can use SlotFlo for ordinary appointment scheduling where appropriate. SlotFlo must not be used for urgent regulated care, emergencies or any situation that needs immediate clinical response.
Puc utilitzar SlotFlo per a una altra empresa de serveis basats en cita?
Yes, if the business is appointment-based and clients need to choose a service, bookable person or resource, date and available time.
Pàgina de reserves públiques
Què és una pàgina de reserva SlotFlo?
A SlotFlo booking page is the public page your business shares with clients so they can choose services and available appointment times.
Què veu un client sobre els serveis, les unitats de reserva, les dates, les hores i la informació de reserves empresarials?
Customers see the booking information the business publishes, such as services, bookable units, dates, available times and the details needed to complete a booking.
Puc compartir un enllaç de reserva?
Yes. Once setup is ready, you can share the booking link directly with clients from your website, social profiles, messages or other business channels.
Les pàgines de reserves públiques estan indexades per Google?
Public booking pages are intended for direct client booking, not as SEO pages. Demo and private booking surfaces should remain noindex, and booking pages must not expose customer data in metadata or search files.
Puc personalitzar la personalització de la pàgina de reserva?
The core public booking page is included. Deeper customization depends on the selected plan and enabled features.
Flux de reserves de clients
Com reserva una cita un client?
A customer chooses a service, staff member or resource, date and available time, then enters contact details and optional notes. The business sees the booking in the owner workspace.
Quines dades es recullen per a la reserva d'un client?
The booking flow collects the contact and booking details needed by the business, such as name, email or phone when requested, selected service, time and optional notes.
Els clients poden triar categoria, servei, unitat de reserva, data i hora?
Yes. Customers choose from the categories, services, staff or resources and available times that the business has configured.
Què passa si es confirma una reserva?
After confirmation, the appointment appears in the owner workspace. Email confirmation or a manage link can be sent when the configured booking communication supports it.
Què he de fer si una pàgina de reserva no està disponible?
The customer should check that the link is correct, try again later or contact the business directly. Private booking tokens or customer details should not be posted publicly for help.
Gestioneu l'enllaç, la cancel·lació i la reprogramació
Què és un enllaç de gestió segura?
A secure manage link is a private link for a specific booking. It can let a customer view, cancel or reschedule that booking when the business rules allow it.
Els clients poden cancel·lar una reserva?
Customers can cancel through the manage flow only when cancellation is enabled and the booking state allows it. Otherwise they should contact the business.
Els clients poden reprogramar una reserva?
Customers can reschedule through the manage flow when the business allows rescheduling and another suitable slot is available.
Per què els enllaços de gestió són privats?
Manage links are private because they give access to a specific booking. They should be shared only with the customer or business users who need them.
Els fitxes de gestió de reserves haurien d'aparèixer a la cerca?
No. Booking manage tokens should not appear in search results, metadata, sitemap files, public content or support screenshots.
Configuració del propietari
Què pot configurar un propietari d'empresa per a la configuració?
Owners can configure the business profile, location, services, categories, staff or bookable resources, working hours and public booking link. The owner workspace also handles bookings, clients, staff access, billing and advanced plan-gated features.
Com puc configurar el perfil i la ubicació de l'empresa?
Set the business name, location and public details before sharing the booking page so clients understand which business they are booking with.
Com puc configurar serveis i categories?
Add categories and services with the details clients need, then connect them to the right staff or bookable resources and availability rules.
Com puc configurar l'horari de treball i la disponibilitat?
Set regular working hours and any blocked dates or time off so SlotFlo can show only times the business intends to offer.
Quan he de compartir l'enllaç de reserva?
Share the booking link after the business profile, services, bookable units and working hours have been checked in the owner workspace.
Serveis, categories, recursos i personal
Quina diferència hi ha entre serveis, recursos i personal?
A service is what the client books. A bookable unit is who or what delivers it, such as a staff member, room, chair, table or other resource.
Puc convidar personal?
Staff access is managed from the owner workspace where enabled. Owners should invite only people who need workspace access and give them the appropriate role.
Puc limitar l'accés del personal?
Staff access should be limited by role and workspace permissions where those controls are available, so users only see the tools they need.
Puc amagar els noms del personal o dels recursos?
Public names should match the business setup. If a business does not want to show a personal name, it can use an appropriate resource or display name where configuration allows it.
Es pot configurar la terminologia de personal versus de recursos?
The business can model bookable units as people or resources depending on how appointments are delivered. Public wording should stay clear for clients.
Calendari i disponibilitat
Com es calcula la disponibilitat?
Availability is based on configured services, bookable units, working hours, blocked time and existing bookings. Customers should only see slots that match those rules.
Què és un calendari de personal?
A staff calendar is a workspace view of appointments for a specific staff member or bookable unit, helping the business manage the day.
SlotFlo inclou les dates i el temps lliure bloquejats?
SlotFlo supports blocking time through availability setup so holidays, time off or unavailable periods are not offered as bookable slots.
Què passa si no hi ha cap ranura disponible?
If no slot is available, the customer should choose another date, time, service or bookable unit, or contact the business.
Què passa si algú altre reserva el mateix espai?
SlotFlo checks availability during booking. If another customer takes the same slot first, the later customer should choose a different available time.
Clients i CRM
SlotFlo inclou el client CRM?
SlotFlo includes client records for booking operations. Deeper CRM workflows, import and export are plan-sensitive capabilities.
Quines dades es recullen per als registres dels clients?
Client records can include booking contact details and appointment history needed for operations. They must not be exposed in public metadata or indexing files.
SlotFlo inclou l'historial de visites?
Visit history is tied to bookings and client records where available, so the business can understand past appointments without exposing them publicly.
Puc importar clients?
Client import is a plan-sensitive capability and depends on the supported tooling and format. It should not be treated as a guaranteed one-click migration from every old system.
Puc exportar les dades del client?
Client export is plan-sensitive and depends on enabled capabilities. Exported data should be handled carefully because it can contain customer contact details.
Notificacions i recordatoris
SlotFlo envia confirmacions per correu electrònic?
SlotFlo can send email-based booking communication where configured, including confirmations. The on-screen booking result remains important if email delivery is delayed or unavailable.
SlotFlo envia enllaços de gestió per correu electrònic?
Manage links can be delivered by email where configured. Because they access a specific booking, customers should keep those links private.
SlotFlo envia recordatoris de SMS?
SMS reminders are not currently public launch claims. Do not rely on them unless they are explicitly enabled for your plan or configuration.
SlotFlo envia recordatoris push?
Push reminders are not currently public launch claims. Do not rely on them unless they are explicitly enabled for your plan or configuration.
Què passa si la confirmació per correu electrònic no està disponible?
If booking email is unavailable, the customer should use the on-screen result and contact the business if they need confirmation. The business can still review bookings in the workspace.
Preu, prova i facturació
Què és la prova de 7 dies?
Start with a 7-day free trial. Card required. Paid billing starts automatically unless you cancel before the trial ends.
Es necessita una targeta per a la prova disponible?
A card is required to start the 7-day trial. Paid billing starts automatically after the trial unless you cancel before the trial ends.
Puc cancel·lar un pla?
Yes. Cancel before the trial ends to avoid the first paid subscription charge. If you cancel after a paid period starts, access remains active until the end of the current billing period. Subscription charges are not automatically refundable after payment. Cancellation stops future renewals but does not refund the current billing period, unless required by law. SlotFlo may issue a voluntary refund through support at its sole discretion. Where a voluntary refund is not legally required, non-refundable Stripe or other payment processing fees may be deducted where legally permitted.
SlotFlo inclou les factures?
Subscription invoices and billing management depend on the Stripe-backed billing flow. Client appointment invoicing is not currently a public product claim.
SlotFlo inclou pagaments o dipòsits de cita?
Appointment payments and deposits are not currently a public SlotFlo product claim. SlotFlo billing is for your software subscription.
Què passa si s'arriba a un límit del pla?
If a plan limit is reached, the business may need to reduce usage, change configuration or move to a plan that includes the needed capability. The pricing page shows plan limits.
Privacitat i seguretat
Els noms dels clients, els correus electrònics, els telèfons, les notes o els testimonis de reserva apareixen a la cerca?
No. Customer names, emails, phone numbers, notes and booking tokens must not appear in public search metadata, sitemap files or structured data.
Google indexa les rutes del propietari i de la plataforma?
Owner and platform routes are private workspace surfaces. They require the correct account access and are not public SEO pages.
Les pàgines de gestió de reserves estan indexades per Google?
Manage booking pages are private token-based surfaces for specific bookings. They should remain outside public search and sitemap output.
Les respostes API estan indexades per Google?
Runtime API responses are not public marketing pages. API access must be authenticated and scoped where it exposes protected business or customer data.
Les pàgines de reserva demo estan indexades per Google?
Demo booking pages should remain noindex, and the demo workspace must stay auth-gated. Demo surfaces should not become anonymous public access points.
Idiomes i localització
Quins idiomes són compatibles?
SlotFlo has localized public UI across the supported system locales. Translation depth can vary by surface, so launch-critical copy should be checked before ads.
Quins idiomes de llançament indexables són compatibles?
Only approved launch locales should be indexable. Other localized routes can render but should remain noindex until product approval.
Es tradueixen les pàgines legals?
Legal pages are available through localized public routes. Legal wording should stay aligned with the approved source text and should not be rewritten casually.
Les pàgines de reserves estan traduïdes?
Booking pages can render localized interface text where the locale is supported. Business-entered service names and descriptions depend on what the business provides.
SlotFlo inclou un disseny àrab de dreta a esquerra?
Arabic uses right-to-left layout support in the public UI where enabled. It should still be checked visually before launch campaigns.
Escaneig mòbil i QR
Està disponible l'aplicació mòbil?
A broad public app-store mobile app is not a current launch claim. Use the web workspace and only rely on mobile-specific flows that are explicitly enabled.
SlotFlo inclou l'escaneig QR?
QR scanning is an advanced or plan-gated capability where enabled. It should not be presented as available to every customer by default.
Puc escanejar els codis QR de la reserva?
Staff QR scanning depends on the enabled mobile or QR workflow and the user's permissions. It is not a standalone public promise for every plan.
Està disponible el pla d'escaneig QR per a mòbils?
Mobile and QR flows are advanced or plan-gated where enabled. The pricing page and workspace configuration should define what is available.
Hi ha una aplicació iOS disponible?
No confirmed public iOS release should be assumed from the FAQ. Do not rely on an iOS app unless SlotFlo explicitly announces that release.
AI, API i reserva preparada per a l'agent
Està disponible la reserva d'AI?
Fully autonomous public AI booking is not a public launch claim. Any automated booking workflow must respect permissions, availability, business configuration and plan limits.
Què és AI Assistant beta?
The AI assistant is a beta capability where enabled. It is assistive and should not be treated as a guaranteed replacement for business review or customer support.
SlotFlo té API i una infraestructura orientada a agents?
SlotFlo includes controlled API surfaces for authorized business automation. API access is authenticated, scoped and plan-sensitive.
Quina diferència hi ha entre el Human API i el Agent API?
The Human API is for owner-authorized business automation. The Agent API is separate and designed for permissioned automated booking workflows such as availability checks and booking orchestration.
El Agent API està dissenyat per a robots i agents d'IA?
SlotFlo is agent-ready by design. In addition to human-facing owner tools, SlotFlo includes controlled API surfaces for automation and a separate Agent API designed for bots and AI agents. The Agent API is intended for permissioned booking workflows such as availability discovery, booking orchestration, and integration handoffs without scraping customer-facing pages. Runtime API access is authenticated, scoped, and not exposed as crawlable public content. The Agent API is designed for bots and AI agents that have permission to work with booking workflows.
Els agents poden utilitzar SlotFlo sense rascar les pàgines de reserva?
Yes. Agent workflows should use controlled SlotFlo API and discovery surfaces instead of scraping customer-facing booking pages.
Els punts finals SlotFlo API són públics i no autenticats?
No. SlotFlo runtime API endpoints are not open unauthenticated public booking APIs. Public discovery files can describe the platform, but protected operations require scoped access.
El Agent API pot reservar cites automàticament?
The Agent API can support permissioned booking orchestration where enabled, but fully autonomous public AI appointment booking is not a public launch claim.
Com es protegeixen les dades dels clients als fluxos de treball API?
Customer data in API workflows must be protected by authentication, scope, permissions and tenant boundaries. It should not appear in public agent documents or SEO output.
On poden els agents aprendre sobre els fitxers de descoberta públics de SlotFlo?
Agents can learn public platform boundaries from /llms.txt, /llms-full.txt and /agent-api.txt. Protected API details still require authorized access.
El pla d'accés Agent API està tancat?
Agent API access is plan-sensitive or configuration-gated. Businesses should not assume access unless it is enabled for their plan or account.
L'assistent d'IA és el mateix que el Agent API?
No. The AI assistant and Agent API are separate concepts. The AI assistant is a beta capability where enabled. The Agent API is designed for permissioned automated booking workflows such as availability checks and booking orchestration. The Human API is for owner-authorized business automation. The Agent API is separate from the human-facing workspace and is not an open unauthenticated API. Runtime access can be signed, scoped, and plan-gated or enabled by configuration. Public discovery for agents should use /llms.txt, /llms-full.txt, and /agent-api.txt. /api/* endpoints are runtime APIs, not crawlable public documentation pages. SlotFlo does not claim fully autonomous public web-chat booking.
Migració, importació i exportació
Puc importar clients?
Client import is available only where supported by the plan and tooling. The business should validate formats and data quality before relying on an import.
Puc exportar les dades del client?
Client data export is plan-sensitive and should be handled as sensitive business data. Exports should be stored and shared carefully.
Quins formats d'importació són compatibles?
Supported import formats depend on the enabled tooling. SlotFlo should not promise unsupported formats or automatic migration from every legacy product.
Puc moure'm d'un full de càlcul?
Moving from a spreadsheet may be possible through supported import workflows, but it should be checked against the actual data format and plan capabilities.
SlotFlo inclou la portabilitat de dades?
Data portability depends on supported exports, plan capabilities and legal obligations. SlotFlo should not promise lossless migration for every workflow.
Resolució de problemes
Què he de fer si el pagament no està disponible?
If checkout is unavailable, try again later and contact SlotFlo support if the issue continues. Do not share card details or private billing information in public channels.
Què he de fer si una pàgina de reserva no està disponible?
If a booking page is unavailable, check the link and contact the business directly. The business owner can verify the booking page and availability setup.
Què he de fer si no es mostra disponibilitat?
If no availability is shown, try another service, date, time or bookable unit. The business can review working hours, blocked time and existing bookings.
Què he de fer si un enllaç de gestió no funciona?
If a manage link does not work, use the latest link from the booking flow or email and contact the business. Do not post private booking links publicly.
Què he de fer si necessito ajuda?
Contact the business for appointment-specific questions. Contact SlotFlo support for software, billing or account issues related to the SlotFlo product.