Какво е SlotFlo?
SlotFlo is online booking software for service businesses. It gives you a public booking page for clients and an owner workspace for services, staff or resources, working hours, bookings, clients and daily schedule management.
ЧЗВ
SlotFlo Помощ и ЧЗВ
Прави отговори за SlotFlo страници за резервации, настройка на собственика, клиенти, персонал, клиенти, таксуване, поверителност, локализация, мобилни QR, APIs и функции, готови за AI.
Основи на продукта
За кого е SlotFlo?
SlotFlo is built for appointment-based service businesses such as barbershops, salons, beauty studios, tattoo studios, small clinics and similar teams. It fits businesses where clients need to choose a service, a person or resource, a date and an available time.
SlotFlo пазар ли е?
No. SlotFlo is not a marketplace. Your business gets its own booking page and workspace. Clients book with your business, not through a shared public marketplace.
Какъв проблем решава SlotFlo с ръчни съобщения за резервация?
SlotFlo reduces manual booking messages. Instead of asking clients back and forth about services, dates and available times, you publish a booking page where they choose from real available slots.
Трябва ли да използвам SlotFlo за спешни случаи или спешни медицински нужди?
No. SlotFlo should not be used for emergencies, urgent regulated care or situations where immediate human response is required.
Видове бизнеси и случаи на употреба
Мога ли да използвам SlotFlo за салон?
Yes. Salons can use SlotFlo when clients need to choose a service, provider or resource, date and available appointment time.
Мога ли да използвам SlotFlo за бръснарница?
Yes. Barbershops can use SlotFlo for bookable services, staff or chairs, working hours and client appointment scheduling.
Мога ли да използвам SlotFlo за студио за татуировки?
Yes. Tattoo studios can use SlotFlo for appointment requests and scheduled sessions, as long as the business controls service details, availability and follow-up with clients.
Мога ли да използвам SlotFlo за клиника?
Small clinics can use SlotFlo for ordinary appointment scheduling where appropriate. SlotFlo must not be used for urgent regulated care, emergencies or any situation that needs immediate clinical response.
Мога ли да използвам SlotFlo за друг бизнес с услуги, базирани на срещи?
Yes, if the business is appointment-based and clients need to choose a service, bookable person or resource, date and available time.
Публична страница за резервации
Какво е страница за резервации SlotFlo?
A SlotFlo booking page is the public page your business shares with clients so they can choose services and available appointment times.
Какво вижда клиентът относно услугите, резервационните единици, датите, часовете и информацията за бизнес резервациите?
Customers see the booking information the business publishes, such as services, bookable units, dates, available times and the details needed to complete a booking.
Мога ли да споделя връзка за резервация?
Yes. Once setup is ready, you can share the booking link directly with clients from your website, social profiles, messages or other business channels.
Обществените страници за резервации индексират ли се от Google?
Public booking pages are intended for direct client booking, not as SEO pages. Demo and private booking surfaces should remain noindex, and booking pages must not expose customer data in metadata or search files.
Мога ли да персонализирам персонализирането на страницата за резервация?
The core public booking page is included. Deeper customization depends on the selected plan and enabled features.
Поток на клиентски резервации
Как клиент запазва час?
A customer chooses a service, staff member or resource, date and available time, then enters contact details and optional notes. The business sees the booking in the owner workspace.
Какви данни се събират за клиентска резервация?
The booking flow collects the contact and booking details needed by the business, such as name, email or phone when requested, selected service, time and optional notes.
Могат ли клиентите да избират категория, услуга, единица за резервация, дата и час?
Yes. Customers choose from the categories, services, staff or resources and available times that the business has configured.
Какво се случва, ако резервацията бъде потвърдена?
After confirmation, the appointment appears in the owner workspace. Email confirmation or a manage link can be sent when the configured booking communication supports it.
Какво трябва да направя, ако страница за резервация не е налична?
The customer should check that the link is correct, try again later or contact the business directly. Private booking tokens or customer details should not be posted publicly for help.
Управление на връзка, анулиране и пренасрочване
Какво е защитена връзка за управление?
A secure manage link is a private link for a specific booking. It can let a customer view, cancel or reschedule that booking when the business rules allow it.
Могат ли клиентите да анулират резервация?
Customers can cancel through the manage flow only when cancellation is enabled and the booking state allows it. Otherwise they should contact the business.
Могат ли клиентите да пренасрочат резервация?
Customers can reschedule through the manage flow when the business allows rescheduling and another suitable slot is available.
Защо връзките за управление са частни?
Manage links are private because they give access to a specific booking. They should be shared only with the customer or business users who need them.
Трябва ли токените за управление на резервации да се показват при търсене?
No. Booking manage tokens should not appear in search results, metadata, sitemap files, public content or support screenshots.
Настройка на собственика
Какво може да конфигурира собственик на бизнес за настройка?
Owners can configure the business profile, location, services, categories, staff or bookable resources, working hours and public booking link. The owner workspace also handles bookings, clients, staff access, billing and advanced plan-gated features.
Как да настроя бизнес профил и местоположение?
Set the business name, location and public details before sharing the booking page so clients understand which business they are booking with.
Как да настроя услуги и категории?
Add categories and services with the details clients need, then connect them to the right staff or bookable resources and availability rules.
Как да настроя работно време и наличност?
Set regular working hours and any blocked dates or time off so SlotFlo can show only times the business intends to offer.
Кога трябва да споделя линка за резервация?
Share the booking link after the business profile, services, bookable units and working hours have been checked in the owner workspace.
Услуги, категории, ресурси и персонал
Каква е разликата между услуги, ресурси и персонал?
A service is what the client books. A bookable unit is who or what delivers it, such as a staff member, room, chair, table or other resource.
Мога ли да поканя персонал?
Staff access is managed from the owner workspace where enabled. Owners should invite only people who need workspace access and give them the appropriate role.
Мога ли да огранича достъпа на персонала?
Staff access should be limited by role and workspace permissions where those controls are available, so users only see the tools they need.
Мога ли да скрия имена на служители или ресурси?
Public names should match the business setup. If a business does not want to show a personal name, it can use an appropriate resource or display name where configuration allows it.
Може ли да се конфигурира терминологията персонал срещу ресурси?
The business can model bookable units as people or resources depending on how appointments are delivered. Public wording should stay clear for clients.
Календар и наличност
Как се изчислява наличността?
Availability is based on configured services, bookable units, working hours, blocked time and existing bookings. Customers should only see slots that match those rules.
Какво е календар на персонала?
A staff calendar is a workspace view of appointments for a specific staff member or bookable unit, helping the business manage the day.
SlotFlo включва ли блокирани дати и почивен час?
SlotFlo supports blocking time through availability setup so holidays, time off or unavailable periods are not offered as bookable slots.
Какво се случва, ако няма наличен слот?
If no slot is available, the customer should choose another date, time, service or bookable unit, or contact the business.
Какво се случва, ако някой друг резервира същия слот?
SlotFlo checks availability during booking. If another customer takes the same slot first, the later customer should choose a different available time.
Клиенти и CRM
SlotFlo включва ли клиент CRM?
SlotFlo includes client records for booking operations. Deeper CRM workflows, import and export are plan-sensitive capabilities.
Какви данни се събират за клиентските записи?
Client records can include booking contact details and appointment history needed for operations. They must not be exposed in public metadata or indexing files.
SlotFlo включва ли хронология на посещенията?
Visit history is tied to bookings and client records where available, so the business can understand past appointments without exposing them publicly.
Мога ли да импортирам клиенти?
Client import is a plan-sensitive capability and depends on the supported tooling and format. It should not be treated as a guaranteed one-click migration from every old system.
Мога ли да експортирам клиентски данни?
Client export is plan-sensitive and depends on enabled capabilities. Exported data should be handled carefully because it can contain customer contact details.
Известия и напомняния
SlotFlo изпраща ли потвърждения по имейл?
SlotFlo can send email-based booking communication where configured, including confirmations. The on-screen booking result remains important if email delivery is delayed or unavailable.
SlotFlo изпраща ли връзки за управление по имейл?
Manage links can be delivered by email where configured. Because they access a specific booking, customers should keep those links private.
SlotFlo изпраща ли SMS напомняния?
SMS reminders are not currently public launch claims. Do not rely on them unless they are explicitly enabled for your plan or configuration.
SlotFlo изпраща ли push напомняния?
Push reminders are not currently public launch claims. Do not rely on them unless they are explicitly enabled for your plan or configuration.
Какво се случва, ако потвърждението по имейл не е налично?
If booking email is unavailable, the customer should use the on-screen result and contact the business if they need confirmation. The business can still review bookings in the workspace.
Цени, пробен период и таксуване
Какво е 7-дневен пробен период?
Start with a 7-day free trial. Card required. Paid billing starts automatically unless you cancel before the trial ends.
Изисква ли се карта за пробния период?
A card is required to start the 7-day trial. Paid billing starts automatically after the trial unless you cancel before the trial ends.
Мога ли да отменя план?
Yes. Cancel before the trial ends to avoid the first paid subscription charge. If you cancel after a paid period starts, access remains active until the end of the current billing period. Subscription charges are not automatically refundable after payment. Cancellation stops future renewals but does not refund the current billing period, unless required by law. SlotFlo may issue a voluntary refund through support at its sole discretion. Where a voluntary refund is not legally required, non-refundable Stripe or other payment processing fees may be deducted where legally permitted.
SlotFlo включва ли фактури?
Subscription invoices and billing management depend on the Stripe-backed billing flow. Client appointment invoicing is not currently a public product claim.
SlotFlo включва ли плащания за срещи или депозити?
Appointment payments and deposits are not currently a public SlotFlo product claim. SlotFlo billing is for your software subscription.
Какво се случва, ако бъде достигнат лимит на плана?
If a plan limit is reached, the business may need to reduce usage, change configuration or move to a plan that includes the needed capability. The pricing page shows plan limits.
Поверителност и сигурност
Трябва ли имената на клиентите, имейлите, телефоните, бележките или жетоните за резервация да се показват при търсене?
No. Customer names, emails, phone numbers, notes and booking tokens must not appear in public search metadata, sitemap files or structured data.
Маршрутите на собственика и платформата индексират ли се от Google?
Owner and platform routes are private workspace surfaces. They require the correct account access and are not public SEO pages.
Страниците за управление на резервации индексират ли се от Google?
Manage booking pages are private token-based surfaces for specific bookings. They should remain outside public search and sitemap output.
Отговорите API индексирани ли са от Google?
Runtime API responses are not public marketing pages. API access must be authenticated and scoped where it exposes protected business or customer data.
Демо страниците за резервации индексират ли се от Google?
Demo booking pages should remain noindex, and the demo workspace must stay auth-gated. Demo surfaces should not become anonymous public access points.
Езици и локализация
Кои езици се поддържат?
SlotFlo has localized public UI across the supported system locales. Translation depth can vary by surface, so launch-critical copy should be checked before ads.
Кои индексируеми стартиращи езици се поддържат?
Only approved launch locales should be indexable. Other localized routes can render but should remain noindex until product approval.
Правните страници преведени ли са?
Legal pages are available through localized public routes. Legal wording should stay aligned with the approved source text and should not be rewritten casually.
Преведени ли са страниците за резервации?
Booking pages can render localized interface text where the locale is supported. Business-entered service names and descriptions depend on what the business provides.
SlotFlo включва ли арабско оформление отдясно наляво?
Arabic uses right-to-left layout support in the public UI where enabled. It should still be checked visually before launch campaigns.
Мобилно и QR сканиране
Налично ли е мобилното приложение?
A broad public app-store mobile app is not a current launch claim. Use the web workspace and only rely on mobile-specific flows that are explicitly enabled.
SlotFlo включва ли QR сканиране?
QR scanning is an advanced or plan-gated capability where enabled. It should not be presented as available to every customer by default.
Мога ли да сканирам кодове за резервация QR?
Staff QR scanning depends on the enabled mobile or QR workflow and the user's permissions. It is not a standalone public promise for every plan.
Предлага ли се мобилно QR сканиране с ограничен план?
Mobile and QR flows are advanced or plan-gated where enabled. The pricing page and workspace configuration should define what is available.
Налично ли е приложение iOS?
No confirmed public iOS release should be assumed from the FAQ. Do not rely on an iOS app unless SlotFlo explicitly announces that release.
AI, API и резервация, готова за агент
Предлага ли се резервация с AI?
Fully autonomous public AI booking is not a public launch claim. Any automated booking workflow must respect permissions, availability, business configuration and plan limits.
Какво е AI Assistant бета?
The AI assistant is a beta capability where enabled. It is assistive and should not be treated as a guaranteed replacement for business review or customer support.
SlotFlo има ли API и агентно-ориентирана инфраструктура?
SlotFlo includes controlled API surfaces for authorized business automation. API access is authenticated, scoped and plan-sensitive.
Каква е разликата между Human API и Agent API?
The Human API is for owner-authorized business automation. The Agent API is separate and designed for permissioned automated booking workflows such as availability checks and booking orchestration.
Agent API предназначен ли е за ботове и AI агенти?
SlotFlo is agent-ready by design. In addition to human-facing owner tools, SlotFlo includes controlled API surfaces for automation and a separate Agent API designed for bots and AI agents. The Agent API is intended for permissioned booking workflows such as availability discovery, booking orchestration, and integration handoffs without scraping customer-facing pages. Runtime API access is authenticated, scoped, and not exposed as crawlable public content. The Agent API is designed for bots and AI agents that have permission to work with booking workflows.
Могат ли агентите да използват SlotFlo без да изтриват страници за резервации?
Yes. Agent workflows should use controlled SlotFlo API and discovery surfaces instead of scraping customer-facing booking pages.
Крайните точки SlotFlo API публични и неавтентифицирани ли са?
No. SlotFlo runtime API endpoints are not open unauthenticated public booking APIs. Public discovery files can describe the platform, but protected operations require scoped access.
Може ли Agent API да резервира срещи автоматично?
The Agent API can support permissioned booking orchestration where enabled, but fully autonomous public AI appointment booking is not a public launch claim.
Как са защитени клиентските данни в работните потоци API?
Customer data in API workflows must be protected by authentication, scope, permissions and tenant boundaries. It should not appear in public agent documents or SEO output.
Къде могат агентите да научат за файловете за публично откриване на SlotFlo?
Agents can learn public platform boundaries from /llms.txt, /llms-full.txt and /agent-api.txt. Protected API details still require authorized access.
Затворен ли е планът за достъп до Agent API?
Agent API access is plan-sensitive or configuration-gated. Businesses should not assume access unless it is enabled for their plan or account.
Асистентът AI същият ли е като Agent API?
No. The AI assistant and Agent API are separate concepts. The AI assistant is a beta capability where enabled. The Agent API is designed for permissioned automated booking workflows such as availability checks and booking orchestration. The Human API is for owner-authorized business automation. The Agent API is separate from the human-facing workspace and is not an open unauthenticated API. Runtime access can be signed, scoped, and plan-gated or enabled by configuration. Public discovery for agents should use /llms.txt, /llms-full.txt, and /agent-api.txt. /api/* endpoints are runtime APIs, not crawlable public documentation pages. SlotFlo does not claim fully autonomous public web-chat booking.
Миграция, внос и износ
Мога ли да импортирам клиенти?
Client import is available only where supported by the plan and tooling. The business should validate formats and data quality before relying on an import.
Мога ли да експортирам клиентски данни?
Client data export is plan-sensitive and should be handled as sensitive business data. Exports should be stored and shared carefully.
Кои формати за импортиране се поддържат?
Supported import formats depend on the enabled tooling. SlotFlo should not promise unsupported formats or automatic migration from every legacy product.
Мога ли да преместя от електронна таблица?
Moving from a spreadsheet may be possible through supported import workflows, but it should be checked against the actual data format and plan capabilities.
SlotFlo включва ли преносимост на данни?
Data portability depends on supported exports, plan capabilities and legal obligations. SlotFlo should not promise lossless migration for every workflow.
Отстраняване на неизправности
Какво трябва да направя, ако плащането не е налично?
If checkout is unavailable, try again later and contact SlotFlo support if the issue continues. Do not share card details or private billing information in public channels.
Какво трябва да направя, ако страница за резервация не е налична?
If a booking page is unavailable, check the link and contact the business directly. The business owner can verify the booking page and availability setup.
Какво трябва да направя, ако не се показва наличност?
If no availability is shown, try another service, date, time or bookable unit. The business can review working hours, blocked time and existing bookings.
Какво трябва да направя, ако връзката за управление не работи?
If a manage link does not work, use the latest link from the booking flow or email and contact the business. Do not post private booking links publicly.
Какво трябва да направя, ако имам нужда от помощ?
Contact the business for appointment-specific questions. Contact SlotFlo support for software, billing or account issues related to the SlotFlo product.